{"id":1847,"date":"2021-09-24T08:36:02","date_gmt":"2021-09-24T08:36:02","guid":{"rendered":"https:\/\/raquel-2eaefa.ingress-erytho.ewp.live\/?page_id=16"},"modified":"2023-01-15T05:54:57","modified_gmt":"2023-01-15T05:54:57","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/raquelroche.com\/refund_returns-2\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n
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Shipping<\/strong><\/p>\n\n\n\n Shipping will occur in 3-5 days. If you need items sooner there is a $35 fee for next day shipping. Please advise with notes in your order if you wish to receive items sooner.<\/p>\n\n\n\n <\/p>\n\n\n\n Every product you buy from us must be free of defects or you may return it immediately for credit or replacement.<\/p>\n\n\n\n Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n Please send any returns to 244 Fifth Avenue Suite C244 New York, NY. 10001<\/p>\n\n\n\n Late or missing refunds<\/b><\/p>\n\n\n\n If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n Sale items<\/b><\/p>\n\n\n\n Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n <\/p>\n\n\n\n We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@infinity-golden-2eaefa.ingress-erytho.ewp.live and send your item to: 228 Park Avenue PMB 55828 New York, NY. 10003.<\/p>\n\n\n\n <\/p>\n\n\n\n If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n <\/p>\n\n\n\n Contact us at customerservice@infinity-golden-2eaefa.ingress-erytho.ewp.live for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":" Shipping Shipping will occur in 3-5 days. If you need items sooner there is a $35 fee for next day shipping. Please advise with notes in your order if you wish to receive items sooner. Warranties 1. Product Excellence Guarantee: Every product you buy from us must be free of defects or you may return it immediately for credit or\u2026<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\nWarranties<\/h2>\n\n\n\n
1. Product Excellence Guarantee:<\/h3>\n\n\n\n
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2. Ring Sizing:<\/h3>\n\n\n\n
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3. Stone Replacement:<\/h3>\n\n\n\n
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4. Jewelry Not Covered Under Warranty:<\/h3>\n\n\n\n
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Refunds<\/h2><\/p>\n\n\n\n